Return Policy
Last updated:
1. Owner Information
- Owner name: Squidralex
- Address: 150 Oxford Street, London, W1D 1ND, United Kingdom
- Email: managers@squidralex.world
- Domain: squidralex.world
2. Policy Purpose
This policy explains return, cancellation, and refund procedures for orders related to The Daily Standard submitted through this website. The policy is drafted to support transparency and fair treatment of customers under applicable consumer protection standards.
3. Cancellation Before Dispatch
If you request cancellation before dispatch confirmation, your order may be canceled without return handling. Contact support as soon as possible at managers@squidralex.world and include your order details.
4. Return Eligibility
- Return requests should be submitted within 14 calendar days from delivery, unless mandatory law provides a longer period
- Items should be unused, sealed where applicable, and in original packaging unless defective or non-conforming
- Proof of purchase or order confirmation information is required
5. Non-Returnable Situations
- Products opened or used beyond inspection level where health or hygiene restrictions apply
- Items damaged due to customer misuse or improper storage
- Requests submitted outside applicable return periods without legal basis
6. Defective or Incorrect Items
If you receive a defective or incorrect item, contact us promptly with order details and supporting evidence. Eligible cases may receive replacement, refund, or another remedy in line with legal obligations.
7. Refund Process and Timing
- Approved refunds are processed through the original payment method where possible
- Refund completion timing may vary depending on payment provider and banking systems
- If return shipping is required, instructions are provided during support communication
8. Shipping Costs
Where return is due to defect or fulfillment error, return costs may be covered by the seller. For discretionary returns, shipping costs may be deducted where permitted by law and disclosed in advance.
9. Data Handling in Return Requests
Personal data submitted during return handling is processed only for verification, communication, and legal compliance, in accordance with our Privacy Policy.
10. Contact for Returns
For return and refund requests, contact managers@squidralex.world and include your name, order details, and reason for request.
11. Policy Updates
We may update this policy to reflect legal requirements and operational changes. The latest update date appears at the top of this page.